Monday to Friday: 8:00 am to 8:00 pm
Saturday, Sunday: 8:00 am to 4:00 pm
Statutory Holidays: 9:00 am to 3:30 pm
Please note: We also reserve the right to close prior to stated hours for operational reasons.
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Each day, we open up a daily list.
We add you to the daily list on a ‘first come first serve’ basis.
There are no specific appointment times.
if you book online, the ‘time’ is approximate.
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You can get on our daily list by
a) coming in person,
b) calling our Booking Center at 416-461-9471 or
c) booking online (available only if you have a family doctor at the Albany)
If you ‘Walk-in’, we will slot you into the list.
If you phone into our Booking Center – you can book a place on our daily Walkin Clinic list (with an approximate time).
If you are an Albany rostered patient – you can also use online appontment booking to book an approximate time to be seen (and avoid waiting for longer periods).
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Daily wait times will vary based on patient demand and how many physicians we have available to work. You could be seen quite quickly or you may have to wait up to 3 hours. Every patient brings different issues to our physicians which takes varying amounts of time. Any estimates that staff may give about wait times can be changed based on the events of the day.
Please be patient as you wait to get healthcare services at our Walk-in Clinic. If you choose not to wait, you are always free to seek out another clinic or go to the Emergency Department at your nearest Hospital.
Aggressive and rude behaviour to staff and physicians will not be tolerated and you will be asked to seek healthcare somewhere else.
We are all doing the best we can and appreciate your support.
